Buyers ,
sellers and the market .
A-]Customers and clients
:
- A company which its
product is car components , the customer base is car companies .
- A company which its
services are package holidays , the customer base is general public .
-A company which its
professional services are concerned with architecture , its client base or
clientele is companies ,
government organizations and the public .
- A company which its
products are cheap computers , its customer base is general public .
- People who buy
‘everyday’ services such as train travel or telephone services are called
‘customers’ .You can also
talk about the ‘users’ or ‘end-users’ of a product or service , who
may not be the people who
actually buy it . For example , when a company buys computers for its staff to use , the staff are the
end-users .
B-] Buyers and sellers :
- A person or
organization that buys things is a ‘buyer’ or ‘purchaser’. These words
aalso describe someone in a company
who is responsible for buying goods that the company uses or sells . These people ae also ‘buying
managers’ or ‘purchasing managers’ .
- A person or organization that sells something is a ‘seller’ . In some contexts , for example selling property , they are referred to as the ‘vendor’ . People selling things in the street are ‘street vendors .
C-] The market :
- ‘The market’ ,’the free market’ and ‘market economy’ describes an economic system where prices , jobs and wages , etc. are not controlled by the government , but depend on what people want to buy and how much they are willing to pay .
D-] Word combinations
with ‘market’ :
- ‘market forces /pressures’ : the way a market economy makes sellers produce what people want , at prices they are willing to pay .
- ‘marketplace’ :producers and buyers in a particular market economy and the way they behave .
- ‘market prices’ :
prices that people are willing to pay , rather than ones fixed by
a government .
- ‘market reforms’ : changes a government makes to an economy , so that it becomes more like a market economy .
Markets And
Competitors .
A-] Companies and markets
:
-You can talk about the people or organizations who buy particular goods or services as the ‘market’ for them , as in the ‘car market’ , ‘the market for financial services’ , etc. Buyers and sellers of particular goods or services in a place ,or those that might buy them , form a ‘market’ .
If a company :
enters penetrates |
|
it starts selling there for the first
time . |
abandons gets out of leaves |
it stops selling there . |
|
dominates |
market |
it is the most important company
selling there . |
corners monopolizes |
|
it is the only company selling there
. |
drives another company out of |
it makes the other company leave the
market , perhaps because it can no longer compete . |
B-] More word combinations with market :
1-] ‘Market growth : In the late 1990s , Internet use was doubling every 100 days . ‘Market growth’ was incredible .
2-]’Market segment’ : Women are a particularly interesting target for the Volvo V70 . They are an important ‘market segment’ for Volvo.
3-] ‘Market segmentation’ :The software company divides the software market into large companies , small companies ,home office users ,and leisure users . This is its ‘market segmentation’.
4-] ‘Market share’ : Among the country’s supermarkets , this supermarket sells more than
other chains .It has the highest ‘market share’ .
5-] ‘Market leader’ : This supermarket is the ‘market leader’ among the country’s supermarkets as it sells more than any of the other chains .
C-]Competitors and competition :
- Companies or products in the same market are ‘competitors’ or ‘rivals’ . Competitors compete with each other to sell more , be more successful ,etc.
- The most important companies in a particular market are often referred to as ‘key players’.
- ‘Competition’ describes the activity of trying to sell more and be more successful . When competition is strong , you can say that it is ‘intense’ , ‘stiff’ , ‘fierce’ or ‘tough’ . If not , may be described as ‘low-key’ .
- ‘The competition’ refers to all the products , businesses , etc. competing in a particular situation , seen as a group .
Marketing
And Market Orientation .
A-] Marketing :
- It is the process of planning , designing , pricing , promoting and distributing ideas , goods and services in order to satisfy ‘customer needs’ , so as to make a profit .
- Companies point out how the special characteristics or ‘features’ of their products and services possess particular ‘benefits’ that the needs of the people who buy them.
- ‘Non-profit organizations’ have other social goals such as persuading people not to smoke or to give money to people in poor countries , but these organizations also use the techniques of marketing .
- In some places even organizations such as government departments are starting to talk
about or at least think
about their activities in terms of the ‘marketing concept’ .
B-]The four Ps:
They are 1-] Product :
deciding what to sell . 2-] Price : deciding what prices to charge .
3-]Place : deciding how it will be distributed and where people will buy it . 4-] Promotion : deciding how the product will be supported with advertising , special activities etc.
- A fifth ‘P’ which is sometimes added is ‘packaging’ : all the materials used to protect and present a product before it is sold .
- The four Ps are a
useful summary of the ‘marketing mix’ , the activities that you have to combine
successfully in order to sell .
- ‘To market’ a product
is to make a plan based on this combination and put it into action .
‘A marketer’ or
‘marketeer’ is someone who works in this area .
‘Marketer’ can also be
used to describe an organization that sells particular goods or services.
C-] Market orientation :
Marketers often talk about ‘market orientation’ : the fact that everything they do is designed to meet needs of the market . They may describe themselves as ‘market-driven’ , ‘market-led’ or ‘market-oriented’ .
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